UPS Airline Crash – Frequently Asked Questions

Is my drinking water safe?

Yes, your drinking water is safe. Nearly a million people drink Louisville’s tap water every day, and approximately 51 are located in the crash area. Louisville Water is communicating directly with those customers to confirm that their water is safe to drink.

Is Louisville Water testing near the crash site?

Yes. Louisville Water is part of the emergency response team. We are doing water quality sampling, inspecting the water mains, and checking fire hydrants in the impacted area.

Where is the impacted area?

There were several explosions. Were the water mains and fire hydrants in the area damaged?

No, they were not, but Louisville Water continues to monitor the situation.

There was a lot of water used for the fire. Is my fire service affected?

No, it is not. Emergency response crews had an abundant supply of water to tackle this emergency.

Will any of the airborne chemicals from the crash impact my drinking water?

No. Louisville Water’s regular 24/7 monitoring and treatment processes ensure that your water is safe to drink.

Where can I find additional information?

Please visit www.LouisvilleWater.com.

For customers who receive a Consumer Advisory Notice, please follow all of the guidelines in the advisory.