Total amount due:
Find your total amount due and payment due date.
Account summary:
View your previous balance, payments received, and outstanding balance before new charges are applied. If your account balance appears in red, it means it’s past due.
Account charges:
Your water bill contains charges from Louisville Water and Louisville Metropolitan Sewer District (MSD) for wastewater, stormwater, and drainage. You can see a breakdown of each utility’s charges on the back of your bill. Please note: This section does not show bill adjustments, including payment extensions, late fees, or added insurance policies. These adjustments are outlined on the back of the bill under “Other Charges.”
Consumption overview:
Compare your water use in the current billing period with the last billing period and the previous year. This section can help spot a possible leak.
Usage history:
Compare your water use with previous months. If your bill was
estimated for any reason, the graph will appear in orange while
actual reads will appear in light blue. Please note: This section
does not include irrigation usage.
Message center:
See messages from Louisville Water and Louisville MSD in
this section.