Welcome to Louisville Water Company
Providing high quality drinking water since 1860.
We are here to help
Need help? You’re in the right place. We are available Monday through Friday to help you start or stop service, pay your bill, answer questions, and more.
Call Us
502.583.6610
888.535.6262 (Toll Free)
Mon-Fri 8:00 am - 6:00 pm
Visit Us
550 South Third Street
Louisville, KY 40202
Mon-Fri 8:00 am - 5:00 pm*
*effective May 1st, cashier's windows will close at 4:30 pm
634 Conestoga Parkway
Shepherdsville, KY 40165
Mon-Fri 8:00 am - 4:00 pm
Closed for lunch 1:00 - 1:30 pm
Education Resources
Louisville Water offers students real-world educational experiences, using water as a teaching tool. Our programs align to content standards and bring water to life using science, social studies, practical living, literacy and math. Education programs at the WaterWorks Museum are available for students in grades two and above.
Educators
Learn about our history in the shadows of history.
Visit the oldest standing stand pipe in the nation, touch limestone pulled from 100 ft below ground and learn how Louisville Water developed water filtration methods that are still in use today. We make water fun!
Louisville pure tap©
We’ve produced water since 1860 but in 1997 decided the water was so good it deserved its own name, and Louisville pure tap® was born. Find out how easy it is to make this your beverage of choice at home, on the go or at large events.
Bourbon
Why are we bourbon's best friend?
Brew
Good water makes good beer.
Economic Development
Quality that's among the highest in the nation at rates that are among the lowest.
Visit Us
3005 River Rd
Louisville, KY 40207
Closed to public Mon & Tue
Wed-Sat 10:00 AM - 5:00 PM
Sunday 12:00 AM - 5:00 PM
502.897.1481
History
What does the nation's oldest standing water tower have to do with award winning water?
Venue
Say I do in the shadows of history while overlooking the banks of the Ohio River.
Museum
Glimpse the past while stepping into the future. From silent films to hands-on exhibits, learn what keeps the water flowing.
Supplier Diversity
We encourage all businesses to work with us on professional, construction and engineering projects, as well as supplying goods and services.
Bid Opportunities
View opening dates for upcoming bids, as well as the results of closed bids.
ePlan Room
Register to receive information on upcoming bids, request bid documents and more.
Prequalification
All contractors must be prequalified before bidding on a construction project. Learn more about the process.
Annual Water Quality Report
Lead Management
There is not a water quality concern with lead as it relates to Louisville’s drinking water. Learn more about our approach to treatment.
Maintain Optimal Water Quality
Learn more about our dedication to providing optimal water quality.
Riverbank Filtration
Using the earth's natural surface as a first line of filtration.
Louisville pure tap©
We’ve produced water since 1860 but in 1997 decided the water was so good it deserved its own name, and Louisville pure tap® was born. Find out how easy it is to make this your beverage of choice at home, on the go or at large events.
Bourbon
Why are we bourbon's best friend?
Brew
Good water makes good beer.
Economic Development
Quality that's among the highest in the nation at rates that are among the lowest.
Prequalification
All contractors must be prequalified before bidding on a construction project. Learn more about the process.
Supplier Diversity
We encourage all businesses to work with us on professional, construction and engineering projects, as well as supplying goods and services.
Bid Opportunities
View opening dates for upcoming bids, as well as the results of closed bids.
