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Report Emergency
Pay Bill
Customer Service
Billing & Payments
Payment Options
Drops of Kindness
Rates & Service Rules
Understanding Your Bill
Service Requests
Start, Stop or Transfer Service
New Meter Connections
Temporary Water Service Meter
Request a Hydrant Flow Test
Home Protection
WaterPro Water Leak Protection Plan℠
HomeServe Home Repair Plans
Leak Detection
Locate Water Shutoff Valve
Water Pressure
Your Water
Water Quality
Annual Water Quality Report
Louisville Pure Tap®
Cross-connection Control
Riverbank Filtration
Tips for Your Tap
Troubleshoot Your Water
Flushing Your Water Lines
Understanding Boil Water Advisories
Water Topics & Research
Lead Awareness
PFAS
Fluoride
Microplastics
Ensuring Safety & Reliability
Projects
Where We’re Working
Residual Line Project
Reservoir Relining Project
Oak Street Project
Crescent Hill Water Treatment Plant Infrastructure Upgrades
Maintaining Infrastructure
Main Replacement & Rehabilitation
Fire Hydrant Maintenance Program
Lead Program
Service Line Identification
Service Line Replacement
Work With Us
Careers
Our Culture
Job Openings
Procurement
Contractor Prequalification
Architecture & Engineering
Monthly Expenditure Reports
Procurement Resources
Bid Opportunities
Specifications
Supplier Diversity
Small Business Equity Program
Bid Results
In Your Community
Education Resources
Louisville Water Tower
Classroom Programs
Community Education
Water Services & Resources
Pure Tap Reusable Bottles
Water Cooler Rentals
Water Service for Large Events
Water Service for Race Events
Community Partners
Made with Pure Tap
Pure Tap Around Town
About Us
Leadership & Governance
Executive Leadership
Board of Water Works
Annual Report
Strategic Plan
One Water Partnership
Economic Development
Agriculture
Data & Technology
Distilling & Brewing
Education
Healthcare
Manufacturing
Louisville Water Foundation
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