In Person
Visit one of our Customer Service Centers. Some transactions require proof of ID, so please bring valid license or other form of ID.
Louisville Water Company
John L. Huber Building
550 South Third Street
Louisville, KY 40202
Open Mon – Fri, 8:00 a.m. – 4:30 p.m., excluding holidays.
Louisville Water Company
Shepherdsville City Hall
634 Conestoga Parkway
Shepherdsville, KY 40165
Open Mon – Fri, 8:00 a.m. – 4:00 p.m., excluding holidays. Closed for lunch 1 -1:30 p.m.