Home / Service Requests
Need Water Service? Start Here.
Whether you’re moving, building, planning a project, or requesting information, we’ve made it easy to find the service request you need. Choose an option below to get started.
Start, Stop, or Transfer Service
Moving in, moving out, or changing addresses?
Request to start water service at a new address, stop service at your current address, or transfer service when you’re moving within our service area.
Manage Service


New Meter Connections
Are you building a brand-new home or business?
Use this application if a water service does not currently exist at the property and a new connection is needed.
Apply for New Connection
Temporary Water Service Meter
Need temporary water service for construction, events, or other short-term projects?
Request a temporary meter to access water service at locations where a permanent connection is not available.
Request a Temporary Meter


Hydrant Flow Test
Need hydrant flow information for engineering, planning, or fire protection purposes?
Submit a request for a hydrant flow test to obtain available flow and pressure information.
Request a Flow Test
Have Questions?
Not sure which request you need? Our Customer Service team can help direct you to the correct application.
Call us at (502) 583-6610.