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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Our Culture
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
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      • Strategic Plan
      • One Water Partnership
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News

Water Tasting 101: What to Expect at a Louisville Water Tasting

May 6, 2026

In Kentucky, bourbon tastings are a signature experience. In fact, they drew 2.7 million visitors to the Kentucky Bourbon Trail®…

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Annual Water Quality Report Affirms Excellence

May 5, 2026

We’re kicking off National Drinking Water Week with outstanding news about Louisville Pure Tap®. Our water quality report card is…

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Employee Profile: Judy Chodyniecki, Distribution Associate

May 4, 2026

Worked at Louisville Water since 1997 Judy Chodyniecki began her career at Louisville Water nearly 30 years ago, starting a…

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Accepting Applications for Dr. Rengao Song Research Scholarship

May 1, 2026

Named for a former chief scientist at Louisville Water Company, the Rengao Song Scholarship recognizes the value of research in…

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Kern’s Kitchen’s Derby-Pie® is Made with Louisville Pure Tap®

April 29, 2026

When you think of a traditional Kentucky dessert, Derby-Pie® probably comes to mind. Did you know that iconic delicacy wouldn’t…

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Feeling Festive with Louisville Pure Tap®

April 28, 2026

The Derby spirit is flowing, and Louisville Pure Tap® is always in the Winner’s Circle with guests. Here are some…

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Pure Tap Proud to Keep Derby Season Flowing

April 27, 2026

“Water’s pretty important,” said Plumber Leader’s Assistant Brad Frans. And you probably don’t realize just how much water plays a…

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On Race Day, Louisville Runs on Pure Tap®

April 23, 2026

Before the first runner hits the pavement in the Kentucky Derby Festival mini & MARATHON Saturday, Louisville Water teams are…

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High-quality Water for High-quality Blooms

April 22, 2026

Nestled away from the busyness of everyday life, a calming oasis welcomes guests to explore nature in Crestwood, Kentucky. Sprawling…

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Employee Profile: Jennifer Crough, Vice President of Finance and Treasurer

April 20, 2026

Worked at Louisville Water since 2025 Jennifer Crough began her career in the private sector, building expertise by managing financial…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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