Report Problem
Translate
Louisville Water wants to give you a new water service line for free!
WHY?
Based on our records, your outdoor water service line is made of lead or galvanized steel.
That line was installed years ago and there can be a higher risk of lead entering your drinking water.
Public health is at the core of Louisville Water’s mission and your drinking water does not contain
lead when it leaves our treatment plants. The risk of leading entering your drinking water comes
from pipes and plumbing that contain lead.
That’s why we want to replace your outdoor service line and reduce your risk.
And we’ll do this for free!
CLICK ON OUR TOOL TO SIGN UP FOR YOUR FREE REPLACEMENT.
After you enter your account number, you will see your address listed. Click on the “complete your work order authorization”
button to sign our work order authorization form giving us permission to perform the replacement.
After you fill out the form and submit it, we will contact you to schedule the replacement work.
Need help?
