Pay in Person

Pay in Person iconPlease note: Only check, money order, and cash payments accepted at these locations. Kiosk located in Corporate Headquarters (accepts Visa®, Mastercard®, Discover®, cash, and check)

Corporate Headquarters

550 South Third Street
Louisville, KY 40202
Open Monday – Friday, 8:00 a.m. – 4:30 p.m. Place after hours payments in a secure night depository box, located by the doors on Third Street.

Bullitt County Office (KT Districts1 & 2)

Shepherdsville City Hall
634 Conestoga Parkway
Shepherdsville, KY 40165
Open Monday – Friday, 8:00 a.m. – 1:00 p.m. and 1:30 p.m. – 4:00 p.m.

Scan-to-Pay

Pay your bill in cash at CVS, Walgreens, Kroger, Dollar General, and more. Here’s how.

  • Log into Pure Connect OR go to Quick Pay
  • Select $Cash
  • Select your preferred store from the list of options
  • Receive a unique barcode via email or text (barcode expires after 24 hours)
  • Bring the barcode to your selected location
  • Visit any checkout and present your barcode with the amount you wish to pay
  • Pay your bill in cash (includes a $2.95 transaction fee)

Walmart Bill Pay

Pay your bill in cash at Walmart. Here’s how.

  • Visit a participating Walmart MoneyCenter
  • Tell the associate that you would like to have your payment processed using same-day Walmart Bill Pay
  • Provide your Louisville Water account number
  • Provide your phone number and identification
  • Pay using cash, debit, or UCards™ (includes a $2 transaction fee)