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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Start, Stop or Transfer Service
      • New Meter Connections
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Louisville Pure Tap®
      • Cross-connection Control
      • Riverbank Filtration
    • Tips for Your Tap
      • Troubleshoot Your Water
      • Flushing Your Water Lines
      • Understanding Boil Water Advisories
    • Water Topics & Research
      • Lead Awareness
      • PFAS
      • Fluoride
      • Microplastics
      • Ensuring Safety & Reliability
  • Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
    • Maintaining Infrastructure
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
    • Lead Program
      • Service Line Identification
      • Service Line Replacement
  • Work With Us
    • Careers
      • Our Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Specifications
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
  • In Your Community
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      • Louisville Water Tower
      • Classroom Programs
      • Community Education
    • Water Services & Resources
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News

Education & Outreach Team Connected with Community All Summer Long

September 16, 2026

School may have been out for the summer, but Louisville Water’s education and outreach team stayed busy bringing water education…

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Don’t Miss a Beat; Stay Hydrated at Music Fests with Louisville Pure Tap®!

September 14, 2026

The city of Louisville is amping up for hundreds of bands to command multiple stages over the next two weeks….

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25 Years Later: How September 11th Changed Us

September 11, 2026

If you are old enough to remember the tragic events of September 11, 2001, then you probably remember where you…

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Employee Profile: Meghan Brown, Emergency Preparedness & Operational Resiliency Coordinator

September 8, 2026

Worked at Louisville Water since 2025 Protecting our employees and our community is a responsibility Louisville Water takes seriously. In…

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Raising a Glass to High-quality Water and Bourbon for Bourbon Heritage Month

September 3, 2026

Exceptional water is key to exceptional bourbon. Louisville Water provides the essential ingredient to around 20 distilleries. We like to…

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Louisville Water Shares Water Grows KY Story at Kentucky Rural Water Association Conference

September 1, 2026

Louisville Water recently participated in the Kentucky Rural Water Association (KRWA) Annual Conference in Lexington, joining water professionals from across…

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Pure Tap 5K: Know Before You Go!

August 25, 2026

Hundreds of runners will lace up their shoes for the Louisville Pure Tap 5K® this Saturday, August 29. The race…

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Employee Profile: Eric Gant, Manager of Production Operations

August 24, 2026

Worked at Louisville Water since 2015 As the manager of production operations for Louisville Water, Eric Gant takes his job…

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Louisville Pure Tap® 101 for UofL Students

August 21, 2026

Moving into the dorms, finding clubs and organizations that pique their interest, adding or dropping classes, and scoring a coveted…

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Fun is Flowing at the Kentucky State Fair

August 18, 2026

Whether you go for the food, the livestock and agriculture, the concerts, or the rides, the Kentucky State Fair is…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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