Louisville Water Company Logo
Emergency Icon Report Problem
Globe Icon - Translate this page Translate
Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
      • Rates
      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • History
    • Rentals
    • Visit Us
  • Need Help?
    • Get In Touch With Us
Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
      • Rates
      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • History
    • Rentals
    • Visit Us
  • Need Help?
    • Get In Touch With Us
Translate

Access Pure Connect

A new way to view & pay your bill

 

Home / News

  • All Categories
  • Awards
  • Construction
  • Economic Development
  • Education & Outreach
  • Employees
  • General
  • History
  • Home Protection
  • In The News
  • Industry News
  • Louisville Water Foundation
  • Louisville Water Tower
  • One Water Partnership
  • Partnerships
  • Pure Connect
  • Pure Tap
  • Uncategorized
  • Water Grows KY
  • Water Quality

News

WaterWorks Arrives in Crescent Hill

June 20, 2025

“I am looking forward to seeing WaterWorks in natural light. The colors are going to pop once it sees daylight!”…

Read More

Elevating Louisville Water at ACE 2025

June 17, 2025

Thousands of water and wastewater utility professionals met in Denver for the Annual Conference & Expo hosted by the American…

Read More

Employee Profile: Roger Rucker, Scientist II

June 16, 2025

Worked at Louisville Water since 1997 Being able to see how your work impacts the community can quickly turn your…

Read More

Tour de Louisville Water: Introducing 165 Years of History to New Hires

June 12, 2025

Since January 2025, Louisville Water welcomed 39 new employees to the company. As you might imagine, joining a company with…

Read More

Cheers to Louisville Pure Tap® & Bourbon

June 10, 2025

When you think of all the ways Louisville Water Company helps keep the economy flowing, you may not immediately think…

Read More

Concrete Benefits of the Residual Line Project

June 9, 2025

In a mere three months, Louisville Water’s residual line project has progressed at a much quicker pace than originally anticipated….

Read More

Pipe Dreams of a National Championship

June 5, 2025

“They’re excited to go, we’re excited to go, we’re just going to do our best,” said Emergency Turner Toni Estes….

Read More

Gearing up for the Louisville Pure Tap 5K®

June 4, 2025

Global Running Day is a day where people all over the country lace up their shoes and get moving. We…

Read More

Has Your Due Date Changed? What You Need to Know.

June 3, 2025

Have you noticed a change in the due date for your Louisville Water & MSD bill?  Here’s why your…

Read More

Employee Profile: Ed Hammerbeck, Senior Application Developer

June 2, 2025

Worked at Louisville Water since 2015 Tenacious. Curious. Resourceful. According to Senior Application Developer Ed Hammerbeck, these are three necessary…

Read More

Posts pagination

1 2 … 119 Next
ornamental curve image
LWC Logo Sign Up For Our Newsletter
LinkedIn Logo Twitter Logo Facebook Logo Instagram Logo Youtube Logo

Visit Us


Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

Contact Us


View our Helpdesk

(502) 583-6610

(888) 535-6262 (Toll Free)

Monday-Friday, 8 a.m. – 6 p.m.

Work With Us


View Job Openings
  • Customer Service
  • Your Water
  • Construction Projects
  • Work With Us
  • About Us
  • Louisville Water Tower
  • Need Help
  • Get In Touch With Us

©2025 Louisville Water Company. All rights reserved.

| Privacy Statement | Terms of Use | Accessibility | Data Policy

©2025 Louisville Water Company. All rights reserved.

Privacy Statement | Terms of Use
Accessibility | Data Policy