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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
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      • Our Team
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      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
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      • Weddings & Celebrations
      • Corporate Events
      • Outdoor Events & Festivals
      • See The Space
    • Visit Us
      • Field Trips
      • Group Tours
      • WaterWorks Museum
  • Need Help?
    • Get In Touch With Us
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Category: General

Applications Accepted for Rengao Song Scholarship

May 9, 2025

Named for a former chief scientist at Louisville Water, the Rengao Song Scholarship recognizes the value of research in improving…

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Stepping Up for Clean Water Access

May 8, 2025

It’s easy to take safe, clean drinking water for granted when it’s always available. Louisville Pure Tap® flows fresh from…

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Board of Water Works Member Leaves Lasting Impact

May 2, 2025

In April, Dr. Sharon Kerrick concluded a nearly 12-year presence on the Board of Water Works, the governing body for…

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Weighing in on Water Matters

April 11, 2025

It’s a powerful statement when water providers from nearly every state come to the nation’s capitol in the same week…

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An Innovative Approach to the Customer Experience

March 31, 2025

To close out Women’s History Month, we want to introduce you to one of our newest team members. She’s one…

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Kicking Off World Water Day: Collecting Shoes for Clean Water Access

March 20, 2025

Water is a vital resource for essential health and quality of life and is a key component in fueling economic…

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Five Years Later: How COVID-19 Changed the Way We Work at Louisville Water

March 13, 2025

Before 2020, working at Louisville Water Company looked like any other corporate environment. Employees were expected to be in the…

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A Thirst for Reading: Louisville Water Helps Welcome Back Library

March 4, 2025

It was a homecoming nearly four decades in the making. The Parkland Library reopened on February 27, 2025. “It’s extremely…

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Filtering through ‘No Water’ Calls

January 24, 2025

The long stretch of days where we never climb above freezing appears to be fading, for now. Hundreds of calls…

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Louisville Water Levels Up During Extreme Cold

January 23, 2025

Eighty-eight years ago this week, Louisville Water faced unprecedented challenges caused by the 1937 flood which finally crested on January…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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(502) 583-6610

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©2025 Louisville Water Company. All rights reserved.

Privacy Statement | Terms of Use
Accessibility | Data Policy