Category: General

Being a homeowner can bring some headaches and big bills, especially when you’re faced with emergency repairs. Paying for peace…

When the Louisville Water Service Board formed in June 2022, it had a vision of giving back to our community…

Louisville Water and Louisville MSD are working together to make it easier for customers to receive financial help through Drops…

For more than 165 years, Louisville Water has had a plan. In the early days, the vision was for homeowners…

When customers wake up to dry faucets during a deep freeze, every call feels urgent and every fix matters. Calls…

If you think it’s cold now, brace yourself. We’re headed for a big dip in the temperatures this week. Louisville…

On the heels of marking the 32nd anniversary of the historic 1994 blizzard, we and much of the country are…

This year has started off with a stark contrast to last January when five days into 2025, we got hammered…

“Turn on your fourth-grade brain,” Community Relations Specialist Barbara Crow told a group of new Louisville Water employees. “I’m going…

We set our own New Year’s resolution: to bring you a better customer experience! This year marks the start of…