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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • New Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Louisville Pure Tap®
      • Cross-connection Control
      • Riverbank Filtration
    • Tips for Your Tap
      • Troubleshoot Your Water
      • Flushing Your Water Lines
      • Understanding Boil Water Advisories
    • Water Topics & Research
      • Lead Awareness
      • PFAS
      • Fluoride
      • Microplastics
      • Ensuring Safety & Reliability
  • Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
    • Maintaining Infrastructure
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
    • Lead Program
      • Service Line Identification
      • Service Line Replacement
  • Work With Us
    • Careers
      • Our Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
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      • Specifications
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
  • In Your Community
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      • Louisville Water Tower
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News

Louisville Water Partners with Local Artist to Release Special 165th Anniversary Print

November 4, 2025

Community is integral to Louisville Water’s history. Founders Theodore Scowden and Charles Hermany dreamed of Louisville Water Tower and the…

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Employee Profile: Doug Emily, Garage Master Mechanic (USMC veteran)

November 3, 2025

Worked at Louisville Water since 2020 With such a large fleet, you can probably imagine Louisville Water’s garage keeps a…

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Two Cities, One Mission: How Louisville & Tokyo Built Legacies of Clean Water

October 30, 2025

By: Hayley Robb Price Japan was a trip my husband always wanted to take. So, we booked a plane ticket…

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Louisville Water VP Inducted into Hall of Fame

October 28, 2025

Louisville Water Vice President of Communications Kelley Dearing Smith can now add “Hall of Fame” to her growing list of…

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Large Donation Fuels Partnership & Lifesaving Training

October 27, 2025

“It’s a partnership and it’s been that way for as long as I can remember,” Major Nate Ingersoll said about…

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IT Leader Retiring after Transformative Tenure

October 23, 2025

Jeff Knott, Louisville Water Vice President of Information Technology, is set to retire at the end of the month, marking…

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Employee profile: Kerry Forster, Compliance Specialist

October 20, 2025

Worked at Louisville Water since 2001 Kerry Forster moved from Nashville to Louisville in 2001 with a background in “marketing,…

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A Legacy 165 Years In the Making

October 16, 2025

When the iconic Louisville Water Tower began pumping water to the city of Louisville on October 16, 1860, a legacy…

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Spreading the Lesson, Not Germs

October 15, 2025

“Before you eat.” “After you go to the bathroom.” It’s one of the first things we learn and it’s a…

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Work Set to Resume Replacing 130-year-old Water Main

October 14, 2025

The construction break will soon end for a major Louisville Water project. Crews loaded up the orange barrels and fencing…

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Louisville, KY 40202
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Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
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