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Sharing our customer-engagement strategies
Representing several Kentucky areas — from Bowling Green to Oldham County to small towns in Bath County — water professionals…
Category: General
From cows to advanced metering — a brief history of billing
If you were a Louisville Water customer in the 1860s, your bill was based on tariffs or “water rents.” An…
Cheers to a Fantastic Pure Tap 5k
The 11TH annual Pure Tap 5k held Sept. 10 at Louisville Water Tower Park was a success! Nearly 400 runners, walkers,…
Customers welcome change with Louisville Water’s new digital tools
New customer portal usage increased by 150% in 6 months While Louisville Water is known for its award-winning tap water,…
Ready, Set, Race in the Pure Tap 5K!
Run, jog, walk… however you like to do the Louisville Pure Tap® 5K, we hope to see you at Louisville Water…
In the Driver’s Seat!
“It’s not as easy as it looks,” said Louisville Water Plumber Leader Shawn Shaw. Shaw was talking about the American…
Hardin County Rotary Club Learns How Water is Contributing to the Growing Economy
On August 4, Governor Beshear announced the latest EV-related investment coming to the Commonwealth – the LOTTE Group will locate…
Annual Report spotlights 2021 achievements
Replacing one of the oldest stretches of water main in our system Luring a company that uses a great deal…
Shoes = safe water
The nonprofit WaterStep organization recently picked up 95 pounds of donated shoes from the collection box at Louisville Water’s Crescent Hill Water…
Louisville Water Tower Park Hosts Big Crowd for Buy Local Fair
The ongoing tower restoration did not put a damper on the Buy Local Fair. The Louisville Independent Business Alliance (LIBA) held the…
