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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
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      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
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      • Quality
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      • Our Team
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      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
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Category: General

Hydrating the Community at Local Events

July 3, 2024

There’s never a problem finding something to do in Louisville during the summer and chances are very good that you’ll…

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Safety Coins have a Special Connection to the Employee who Designed Them

June 26, 2024

For many years, Executive Vice President Dave Vogel has handed out special coins to Louisville Water employees as a symbol…

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Crews Manage through Heat to Deliver Louisville Pure Tap®

June 24, 2024

“I don’t know if you ever get used to it 100%, but you at least know what to expect,” said…

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Annual Report Spotlights a Stellar Year

June 17, 2024

Last year was “a year full of outstanding achievements,” says President & CEO Spencer Bruce in Louisville Water’s latest annual…

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An Innovation to Protect Children’s Health

June 4, 2024

As one of the nation’s top drinking water utilities, Louisville Water Company’s leading priority is protecting public health by providing…

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New Technology Quickly Answers Customer Questions

May 30, 2024

Louisville Water’s Call Center is using new technology with an artificial intelligence (AI) component to quickly answer customers’ questions when…

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Serving up Food, Nutrition, and Compassion

May 29, 2024

The Louisville Water Service Board’s first big initiative of 2024 will help feed hundreds of local families. The philanthropic board…

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Congressman McGarvey Takes a Tour

May 7, 2024

“Oh yes, we do have great water,” said Congressman Morgan McGarvey (D) as he and two members of his staff…

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Tapping into Louisville Water’s Role in Kentucky Derby 150

April 29, 2024

As we approach the 150th Run for the Roses, Louisville Water crews are wrapping up their own laps around Churchill…

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Highlighting the Value of Water to Congress

April 18, 2024

Two Louisville Water leaders recently joined hundreds of other water professionals in Washington, D.C., for Water Week, an annual event…

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Privacy Statement | Terms of Use
Accessibility | Data Policy