Louisville Water Makes $250,000 Donation to Help Fund Customer Assistance

On this Giving Tuesday, Louisville Water would like to share that our Board of Water Works approved a $250,000 donation to help fund Drops of Kindness℠, our customer assistance program, along with other water-related charitable activities.

The Board approved the donation to the Louisville Water Foundation which coordinates funding to local agencies for Drops of Kindness and water-related education efforts.


Customer assistance is the largest percentage of allocations from Louisville Water Foundation. The Foundation provides funding for customer help to organizations in the three counties (Jefferson, Bullitt, and Oldham) where Louisville Water provides water directly to customers.


The Foundation provides more than $340,000 of direct bill relief annually to thousands of customers. Funding for the Louisville Water Foundation comes from corporate donations from Louisville Water, MSD, businesses, organizations, the public, as well as employees of Louisville Water and MSD.


About The Louisville Water Foundation

In 2013, Louisville Water Company demonstrated its commitment to the community by establishing the Louisville Water Foundation. The creation of the Foundation consolidates the charitable and philanthropic efforts already carried out by the company behind one unified mission. Additionally, the formation of a separate nonprofit entity allows financial support from a broad base of public and private sources, further enhancing the Foundation’s ability to fulfill its mission.