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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Start, Stop or Transfer Service
      • New Meter Connections
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Louisville Pure Tap®
      • Cross-connection Control
      • Riverbank Filtration
    • Tips for Your Tap
      • Troubleshoot Your Water
      • Flushing Your Water Lines
      • Understanding Boil Water Advisories
    • Water Topics & Research
      • Lead Awareness
      • PFAS
      • Fluoride
      • Microplastics
      • Ensuring Safety & Reliability
  • Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Area Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
    • Maintaining Infrastructure
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
    • Lead Program
      • Service Line Identification
      • Service Line Replacement
  • Work With Us
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      • Our Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
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      • Bid Results
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News

Louisville pure tap® 5k dedicated to Jimmy Stone and Chad Harper

September 4, 2019

The 2019 Louisville pure tap® 5k is dedicated to Louisville Water employees Jimmy Stone and Chad Harper, members of the company’s hydrant…

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Providing water assistance and education

August 29, 2019

The Salvation Army, the Kentucky Derby Museum, and the Louisville Parks Foundation are a few of the organizations that have…

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Crescent Hill Treatment Plant awarded top honor at Water Professionals Conference

August 20, 2019

Each year, the Kentucky/Tennessee section of the American Water Works Association gives awards to area small, medium and large water…

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Customer Service donates school supplies to kids in need

August 16, 2019

Louisville Water’s Customer Service Department made sure kids in need were ready for the first day of school. Over the…

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Next Round Brewing Challenge pours into Water for Life Festival

August 15, 2019

Four local breweries are on tap to use recycled water to create a special beer. The Next Round Brewing Challenge…

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Water for Life festival offers splash of family fun

August 13, 2019

A family-friendly celebration of all things water will be held Sunday, Aug. 18 at the Big Four Lawn. The Water…

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Louisville Water Educator Susan Sampson aims to make learning fun

August 12, 2019

Louisville Water educator Susan Sampson has been teaching kids about water and healthy hydration for the past six years. A…

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Join us for Walking Wednesday on August 14

August 12, 2019

One of the most beautiful places in Louisville is the Crescent Hill Gatehouse. And during our popular Walking Wednesday series,…

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We’re part of the Peerless Distilling story

August 8, 2019

Two important milestones took place in Kentucky along the Ohio River in the 1860s. In Louisville, water was pulled from…

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Prepping for pure tap 5K

August 7, 2019

We’re just four weeks away from the pure tap 5K and we want to make sure you’re ready to run! Here are…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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