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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • New Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Louisville Pure Tap®
      • Cross-connection Control
      • Riverbank Filtration
    • Tips for Your Tap
      • Troubleshoot Your Water
      • Flushing Your Water Lines
      • Understanding Boil Water Advisories
    • Water Topics & Research
      • Lead Awareness
      • PFAS
      • Fluoride
      • Microplastics
  • Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
    • Maintaining Infrastructure
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
    • Lead Program
      • Service Line Identification
      • Service Line Replacement
  • Work With Us
    • Careers
      • Our Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Specifications
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
  • In Your Community
    • Education Resources
      • Louisville Water Tower
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News

Pure Tap Proud to Keep Derby Season Flowing

April 27, 2026

“Water’s pretty important,” said Plumber Leader’s Assistant Brad Frans. And you probably don’t realize just how much water plays a…

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On Race Day, Louisville Runs on Pure Tap®

April 23, 2026

Before the first runner hits the pavement in the Kentucky Derby Festival mini & MARATHON Saturday, Louisville Water teams are…

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High-quality Water for High-quality Blooms

April 22, 2026

Nestled away from the busyness of everyday life, a calming oasis welcomes guests to explore nature in Crestwood, Kentucky. Sprawling…

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Employee Profile: Jennifer Crough, Vice President of Finance and Treasurer

April 20, 2026

Worked at Louisville Water since 2025 Jennifer Crough began her career in the private sector, building expertise by managing financial…

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Students Explore Careers at Louisville Water

April 16, 2026

From the classroom to the real-world, a group of Moore High School students had a unique opportunity to explore careers…

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Louisville Chosen to Host Gymnasts with Olympic Dreams

April 15, 2026

As Churchill Downs gets ready to shine on the global stage with the Kentucky Derby, today it served as the…

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Louisville Water Hosts Crisis Leadership Course

April 15, 2026

Regional Leaders Unite to Strengthen Community Response and Preparedness The mayor of Mt. Washington, the assistant chief of the Louisville…

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Hands-on Filtration: Fourth Graders Learn About Water Quality and Pollution Solutions

April 13, 2026

“Now you’re going to build your own water filters.” That’s what Louisville Water educator Rhonda Dazley told a group of…

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From Pumping Station to Educational Hub: The Past, Present, and Future of the Louisville Water Tower

April 7, 2026

For more than 165 years, the Louisville Water Tower has been part of Louisville’s story — evolving alongside the city…

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Employee Profile: Brian Farmer, Lead Plant Operator

April 6, 2026

Worked at Louisville Water since 2001 Lead Operator Brian Farmer is entering his 25th year at Louisville Water. He works…

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Louisville, KY 40202
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Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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