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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • New Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Louisville Pure Tap®
      • Cross Connection Control
      • Riverbank Filtration
    • Tips for Your Tap
      • Troubleshoot Your Water
      • Flushing Your Water Lines
      • Understanding Boil Water Advisories
    • Water Topics & Research
      • Lead Awareness
      • PFAS
      • Fluoride
      • Microplastics
  • Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
    • Maintaining Infrastructure
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
    • Lead Program
      • Service Line Identification
      • Service Line Replacement
  • Work With Us
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News

JCPS Students Help Bring Clean Drinking Water to Peers in Uganda

December 14, 2021

Original story published at JCPS Students raised funds for 6 water collection systems at Ugandan schools “Jefferson County Public Schools…

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Foundation and Louisville Water support tornado relief efforts

December 13, 2021

We were all heartbroken when we learned of the disaster in western Kentucky over the weekend. Our thoughts and prayers…

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Take me to the Tower! Our last one of the year

December 10, 2021

Want to see pieces of water mains more than 150 years old? Study a cross-section of a fire hydrant? Or…

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Tis the season to be jolly on Frankfort Avenue

December 9, 2021

Frankfort Avenue was filled with festive cheer the first Saturday in December. Fa-La-La on Frankfort, an annual event sponsored by…

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Louisville Water’s Ginny on the Job

December 8, 2021

In December, Louisville Water is starting a customer focused video series called Ginny on the Job. Ginny Adwell is a Louisville Water…

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Hydrate your Christmas tree, and yourself, too!

December 6, 2021

Many families go out and select a real live Christmas tree for their home every year. Whether chopping down a…

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Reservoir Avenue closing to thru traffic starting Monday December 6

December 5, 2021

Access still available for golf course and pool Per the Kentucky Transportation Cabinet, Louisville Water will close Reservoir Avenue between…

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A brief history of handwashing campaigns

December 2, 2021

Before the relationship between germs and disease was widely known, one of the main reasons people wanted a water company…

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Teaming up with local colleges for handwashing lessons

December 1, 2021

December 1-7 is National Handwashing Awareness Week Louisville Water is going back to school! Well, kind of — they teamed…

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Engineering fun at the Science Center

November 30, 2021

Louisville Water was part of the Kentucky Science Center’s Maker Days earlier this month. The event gave youngsters the chance…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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