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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
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      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
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      • Community Education
      • Tapper’s Big Adventure
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      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
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  • Work With Us
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News

Honoring Employees’ Years of Service

February 6, 2024

More than 100 employees were recognized recently for their years of service to Louisville Water. The event, at Louisville Water…

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Employee Profile: Terence Langford, Metering Specialist

February 5, 2024

Worked at Louisville Water since 2007 Having a job where you spend most of your workday alone isn’t for everyone,…

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Honoring Louisville Water’s Black History Dating Back to the 19th Century

February 1, 2024

By: Kathleen Speicher, Louisville Water Communications Specialist Louisville Water will celebrate 164 years in October. The company’s archives are filled…

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Louisville Water is Sponsoring a Gallopalooza Horse

January 30, 2024

You’ve seen those vibrantly-painted horse statues around town. This year you’ll see a new one named WaterWorks, sponsored by Louisville…

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Capital Projects on Tap: Investing in the Future

January 29, 2024

Big projects are on tap for Louisville Water in 2024. Vice President and Chief Engineer Tim Kraus shared highlights of…

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Shop Local, Drink Like a Local

January 25, 2024

The rain didn’t stop a large crowd from checking out the Louisville Local Business Expo hosted by LIBA, the Louisville…

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‘The Feels’ are Back at the Tower

January 22, 2024

“That’s my favorite part,” said Event Operations Supervisor Megan Jones after she opened the door for the bride to enter…

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Managing through the Cold with a Smile

January 18, 2024

Let’s face it, we haven’t really endured bitter cold temperatures much this winter. That was until last weekend. Working outside…

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Louisville Water Encourages Preventive Measures as Bitter Cold Lingers

January 17, 2024

Reaching the 40-degree mark and even 50 degrees next week sounds inviting, but we’re not out of the arctic blast…

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Louisville Water Crews Battle Cold with Biting Winds

January 15, 2024

Winter finally got the memo and arrived Saturday with dangerously cold temperatures and biting winds. “If it gets too cold,…

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Louisville, KY 40202
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Satellite Office:
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Shepherdsville, KY 40165
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