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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Start, Stop or Transfer Service
      • New Meter Connections
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Louisville Pure Tap®
      • Cross-connection Control
      • Riverbank Filtration
    • Tips for Your Tap
      • Troubleshoot Your Water
      • Flushing Your Water Lines
      • Understanding Boil Water Advisories
    • Water Topics & Research
      • Lead Awareness
      • PFAS
      • Fluoride
      • Microplastics
      • Ensuring Safety & Reliability
  • Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
    • Maintaining Infrastructure
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
    • Lead Program
      • Service Line Identification
      • Service Line Replacement
  • Work With Us
    • Careers
      • Our Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
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      • Specifications
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
  • In Your Community
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      • Louisville Water Tower
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News

One Water Partnership honors Louisville Water, Louisville MSD employees with inaugural award

May 9, 2022

A new employee recognition program to honor the partnership between Louisville Water and Louisville MSD was launched by Mayor Greg…

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Louisville Water Begins Final Phase of Frankfort Avenue Project

May 9, 2022

Current work includes neighborhood improvements This month, Louisville Water Company starts the second phase of a one-year project to replace…

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Employee profile: Five questions for Vince Guenthner

May 5, 2022

It’s Drinking Water Week, which is a good time to share a profile of Vince Guenthner because he has helped shape…

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Harbor House spreads the word about our water quality

May 4, 2022

Louisville’s drinking water is safe, and Suzanne Collins is helping spread the word. The 45-year-old Harbor House employee carefully pulls…

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Louisville Water-led coalition secures $35 million in state funding

May 3, 2022

Louisville Water formed a coalition to support regional water system improvements and secure a $35 million appropriation in Kentucky’s budget…

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Louisville Pure Tap™ tops the class once again for quality

May 3, 2022

Louisville Water gets A+ for drinking water quality in 2021 Annual Water Quality Report Every day, Louisville Water Company produces…

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We’ve been getting ready for Derby for weeks

May 2, 2022

The Kentucky Derby is a community-wide celebration. Getting ready for it is a company-wide endeavor at Louisville Water. From checking…

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Co-branded bottle reminds LouCity fans to stay hydrated

April 28, 2022

It takes plenty of energy to be a Louisville City FC supporter — cheering, singing and rooting on some of…

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The push and pull of the classroom

April 27, 2022

Fifth grader Aaron Simpson knew it was going to be a different kind of science lesson when he whizzed by…

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Distillers throughout Kentucky are impressed with our water

April 26, 2022

Louisville Water Company kicked off its Water Grows KY campaign with a presentation at the Third Annual James B. Beam Institute Industry…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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