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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
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      • Contractor Prequalification
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      • Monthly Expenditure Reports
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      • Bid Results
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      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
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News

Louisville Water scores an excellent report card

May 3, 2021

Year after year, Louisville Water Company produces some of the best drinking water in the United States. Now customers can…

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Photos: The Backside of Crescent Hill Reservoir & Gatehouse

April 30, 2021

During Derby week, the backside of Churchill Downs is bustling with activity and excitement in preparation of race day. While…

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Infuse your water for a delicious Derby

April 29, 2021

Celebrating Derby from home this year?  As you cheer on the horses and perhaps enjoy a Julep or Lily, don’t…

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Employee profile: Emergency Turner Joe Lueke

April 28, 2021

“I love my job.” Joe Lueke isn’t shy when it comes to sharing a story about a job site or…

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LouCity FC & Louisville Water partner to offer fans bottle-refill stations

April 27, 2021

Louisville City FC and Louisville Water Company are partnering to allow soccer fans to bring reusable water bottles to games…

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A century ago, a new engineer made a big splash

April 26, 2021

By Jay Ferguson, Louisville Water Museum Specialist One hundred years ago this month, two local decisions were made that still…

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Louisville Water, partners save over 2.6 million plastic bottles from landfill

April 22, 2021

This Earth Day, Louisville Water Company is proud to announce a milestone in sustainability efforts. Through bottle-refill stations around the…

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Purely Local partners celebrate all things local

April 21, 2021

Louisville Water’s Purely Local program celebrates businesses that use and serve Louisville pure tap® and highlights our shared interest in…

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Promoting our liquid assets

April 20, 2021

Promoting the quality of our water and its ability to attract new businesses to our area, Louisville Water Vice President…

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Saving the Earth, one fill-up at a time

April 19, 2021

For many locals, drinking Louisville pure tap® is an easy choice. It is award-winning water that undergoes rigorous daily testing…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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