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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
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    • Where We’re Working
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      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
      • Main Replacement & Rehabilitation
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  • Work With Us
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      • Water Main Extension Application
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News

#FillDrinkRepeat in the Summer Heat!

July 26, 2023

While the rest of the country has been sweating it out in record-breaking heat for weeks, we’re finally getting a…

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Providing worldwide water assistance: Louisville Water Foundation releases annual report

July 25, 2023

From homes in Jefferson County to a spring in the Bernheim Arboretum and Research Forest to schools in Uganda, the…

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Employee Profile: Benita Long

July 24, 2023

Worked at Louisville Water since 2020 Benita Long is one of two supervisors in the Corporate Office Call Center. As…

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It’s the 25th anniversary of our Third Street headquarters

July 20, 2023

On July 20, 1998, Louisville Water opened the doors to its current Third Street headquarters, the John L. Huber Building,…

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Fourth tank includes Louisville Water logo

July 19, 2023

An elevated water storage tank on Billtown Road is the fourth to include the Louisville Water logo. The bowl of…

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Jimmy Stone Memorial Golf Scramble: Putting for a Cause

July 17, 2023

The 5th Annual Jimmy Stone Memorial Golf Scramble tees off earlier than normal this year. Mark your calendars for Saturday,…

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‘Read, Sip, Play’ Levels Up Storytime with UofL Basketball Team

July 12, 2023

On a warm summer day inside Shawnee Park, children gathered around UofL Head Basketball Coach Kenny Payne and his team….

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It’s official! Kentucky has the best tap water

July 11, 2023

While Louisville Water customers already know it’s true, CNBC recently released a report to a national audience declaring Kentucky’s tap…

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Employee Profile: Bob Gillon, Cross-Connection Specialist

July 10, 2023

Worked at Louisville Water since 2007  “My original intent was to work anywhere from five to eight years. I’ve been…

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Louisville Water’s Proactive Approach to Protecting your Water

July 6, 2023

A study released by the U.S. Geological Survey (USGS) on Wednesday is prompting renewed questions about PFAS, specifically in drinking…

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Corporate Office:
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Louisville, KY 40202
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Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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