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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Our Culture
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
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      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
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News

Supporting Economic Development with Water

September 21, 2022

Louisville Water Company & Hardin County Water District #2 Sign Historic Agreement A reliable and high-quality supply of water is…

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Employee Profile: System Administrator Erik Samaro

September 20, 2022

Since 2018, Erik Samaro has worked as a System Administrator in Louisville Water’s Information Technology department. In layman’s terms, he…

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Water is a Vital Asset to Investing in our Communities

September 19, 2022

Water is a necessity. We use it daily in our personal lives. Countless businesses and industries rely on it to…

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From cows to advanced metering — a brief history of billing

September 15, 2022

If you were a Louisville Water customer in the 1860s, your bill was based on tariffs or “water rents.” An…

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Cheers to a Fantastic Pure Tap 5k

September 13, 2022

The 11TH annual Pure Tap 5k held Sept. 10 at Louisville Water Tower Park was a success! Nearly 400 runners, walkers,…

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Customers welcome change with Louisville Water’s new digital tools

September 12, 2022

New customer portal usage increased by 150% in 6 months While Louisville Water is known for its award-winning tap water,…

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Ready, Set, Race in the Pure Tap 5K!

September 9, 2022

Run, jog, walk… however you like to do the Louisville Pure Tap® 5K, we hope to see you at Louisville Water…

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Let’s Take this Tour on the Road!

September 8, 2022

If you’ve driven down River Road lately, you’ve probably noticed Louisville Water Tower Park looks quite a bit different. Louisville…

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Louisville Pure Tap® Trends on Twitter

September 7, 2022

Fans of Louisville Pure Tap® are letting the world know about the refreshing taste of our award-winning water. Several fans…

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Celebrating National Bourbon Heritage Month

September 1, 2022

Declaring bourbon “America’s Native Spirit,” the U.S. Senate established National Bourbon Heritage Month in September 2007. Louisville Water Company has…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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