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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
      • Rates
      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • History
    • Rentals
    • Visit Us
  • Need Help?
    • Get In Touch With Us
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News

Learning the Importance of Hydration — One Bead at a Time

July 3, 2025

After several days of soaring temperatures and with another heat wave on the way, about two dozen students from kindergarten…

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Hydrate First-class Style and Travel with Louisville Pure Tap®!

July 2, 2025

Louisville Water and Louisville Muhammad Ali International Airport Expand Sustainability Partnership Nearly six million Americans are expected to fly over…

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Employee Profile: Toni Estes, Emergency Turner

June 30, 2025

Worked at Louisville Water since 2002 “I love wearing the W. I love Louisville Water Company.” Emergency Turner Toni Estes…

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A Look Inside an Active Work Zone

June 27, 2025

If you’ve driven down River Road lately between Zorn Avenue and Blankenbaker Lane, you probably noticed it was a smoother…

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$29 Million Project Expands Water Access in Nelson County

June 25, 2025

Additional 15M gallons of water daily will continue region’s rapid economic growth This afternoon, Bardstown Mayor Dick Heaton, Nelson County…

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Louisville Water Crews Manage through Heat Wave

June 25, 2025

Ready or not, summer is here. The season officially started Friday, bringing a heat wave and miserable humidity. Step outside…

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Drink Like a Local on National Hydration Day

June 23, 2025

Summer officially kicked off over the weekend and we’re turning up the heat this week with temperatures in the 90s!…

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WaterWorks Arrives in Crescent Hill

June 20, 2025

“I am looking forward to seeing WaterWorks in natural light. The colors are going to pop once it sees daylight!”…

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Elevating Louisville Water at ACE 2025

June 17, 2025

Thousands of water and wastewater utility professionals met in Denver for the Annual Conference & Expo hosted by the American…

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Employee Profile: Roger Rucker, Scientist II

June 16, 2025

Worked at Louisville Water since 1997 Being able to see how your work impacts the community can quickly turn your…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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(502) 583-6610

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Privacy Statement | Terms of Use
Accessibility | Data Policy