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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
      • Rates
      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • History
    • Rentals
    • Visit Us
  • Need Help?
    • Get In Touch With Us
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News

Louisville Pure Tap®: Good for You, Good for our Planet!

July 16, 2025

Public health is at the core of what Louisville Water does every day. We produce an average of 131 million…

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Employee Profiles: Craig Wyatt, Plumber Leader (1999) Jason McGinty, Plumber Leader (2000)

July 14, 2025

“It went by really fast. It seems like I just started yesterday.” Plumber Leader Craig Wyatt walked through the doors…

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Tapper’s Big Adventure Comes to Life with Special Guests

July 9, 2025

Meet a Firefighter, Farmer, and Chef and Tour the Louisville Water Tower! It’s an iconic landmark for locals, but it’s…

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Louisville Water on Tap: Key Ingredient for Brewing & Hydrating

July 8, 2025

“I love Louisville Water. We have to have great water to make great beer. And Louisville has great water!” said…

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Learning the Importance of Hydration — One Bead at a Time

July 3, 2025

After several days of soaring temperatures and with another heat wave on the way, about two dozen students from kindergarten…

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Hydrate First-class Style and Travel with Louisville Pure Tap®!

July 2, 2025

Louisville Water and Louisville Muhammad Ali International Airport Expand Sustainability Partnership Nearly six million Americans are expected to fly over…

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Employee Profile: Toni Estes, Emergency Turner

June 30, 2025

Worked at Louisville Water since 2002 “I love wearing the W. I love Louisville Water Company.” Emergency Turner Toni Estes…

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A Look Inside an Active Work Zone

June 27, 2025

If you’ve driven down River Road lately between Zorn Avenue and Blankenbaker Lane, you probably noticed it was a smoother…

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$29 Million Project Expands Water Access in Nelson County

June 25, 2025

Additional 15M gallons of water daily will continue region’s rapid economic growth This afternoon, Bardstown Mayor Dick Heaton, Nelson County…

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Louisville Water Crews Manage through Heat Wave

June 25, 2025

Ready or not, summer is here. The season officially started Friday, bringing a heat wave and miserable humidity. Step outside…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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(502) 583-6610

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©2025 Louisville Water Company. All rights reserved.

Privacy Statement | Terms of Use
Accessibility | Data Policy