Locate Your Water Shutoff Valve

Do you know how to find and tag your water shutoff valve?

Your water shutoff valve controls the water coming into your home, allowing you to turn it off in the event of a leak or water line break. Water line leaks and breaks happen more frequently in colder temperatures. Knowing where your water shutoff valve is could mean the difference between major flooding damage and minor water saturation.

During extreme cold weather, we receive hundreds of calls from customers after their private water lines have burst. Be proactive, locate (and tag!) your water shutoff valve now, and minimize damage in case of a water line bursting inside the home or business.

Your water shutoff valve is typically located in the lower level of your home or business, close to where the water line enters your house as a connection point. Our video walks you through how to locate your water shutoff valve. Once you find it, be sure to tag it so you can easily locate it when needed. Plastic yellow tags are available in the lobbies of our Third Street and Shepherdsville locations. You can also create your own tag, but avoid using paper which could disintegrate when wet.

After tagging your water shutoff valve, test it to ensure the valve can be turned. You don’t want to discover in an emergency situation that the valve does not work. We suggest testing the valve on a yearly basis.