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Report Emergency
Pay Bill
Customer Service
Billing & Payments
Payment Options
Drops of Kindness
Rates & Service Rules
Understanding Your Bill
Service Requests
Service Application
Start, Stop or Transfer Service
Temporary Water Service Meter
Request a Hydrant Flow Test
Home Protection
WaterPro Water Leak Protection Plan℠
HomeServe Home Repair Plans
Leak Detection
Locate Water Shutoff Valve
Water Pressure
Cold Weather Tips
Frequently Asked Questions
Get In Touch With Us
Your Water
Water Quality
Annual Water Quality Report
Troubleshoot Your Water
Cross Connection Control
Fire Hydrant Flushing
Riverbank Filtration
PFAS
Understanding Boil Water Advisories
UPS incident
Lead Awareness
Service Line Inventory
Lead Replacement Program
Minimize Your Risk
Flushing Your Water Lines
Request Lead Test Kit
Louisville Pure Tap®
Pure Tap On the Go
Pure Tap For a Healthy Lifestyle
Pure Tap Around Town
Made With Pure Tap
Educational Resources
Teacher/Classroom
Community Education
Tapper’s Big Adventure
Construction Projects
Where We’re Working
Residual Line Project
Reservoir Relining Project
Oak Street Project
Main Replacement & Rehabilitation
Fire Hydrant Maintenance Program
Work With Us
Careers
Culture
Procurement
Contractor Prequalification
Architecture & Engineering
Monthly Expenditure Reports
Procurement Resources
Bid Opportunities
Supplier Diversity
Small Business Equity Program
Bid Results
Specifications
4″ – 20″ Pipeline Materials Specifications
Water Main Extension Application
Technical Specification & Standard Drawings for Pipeline Construction 2022
Distribution Extension Contact Information
About Us
Leadership & Governance
Executive Leadership
Board of Water Works
Annual Report
Strategic Plan
One Water Partnership
Economic Development
Service Area
Quality
Rates
Our Team
Water Grows KY
Bourbon & Brew
History of Great Water
Louisville Water Foundation
Louisville Water Tower
Visit
Visit Us
Photo Policy
Explore
WaterWorks Museum
History
Learn
Field Trips
Group Tours
Need Help?
Get In Touch With Us
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