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Today, the Board of Water Works, the governing body for Louisville Water, approved a $100,000 donation to the Louisville Water Foundation’s customer assistance program. This donation matches one made earlier from Louisville MSD as both utilities work together to help customers manage their water and wastewater bills during challenging times caused by the COVID-19 pandemic.
The Louisville Water Foundation funds a customer assistance program, Drops of Kindness, that helps the utilities’ retail customers in Jefferson, Oldham and Bullitt counties pay their water and wastewater bills.
The Foundation works with a charitable organization in each county to administer the funds. In Jefferson County, Association of Community Ministries operates the program helping nearly 1,000 families annually with their water and wastewater charges through an existing grant from the Foundation.
The additional funds bring the total for customer assistance in 2020 to more than a half million dollars through the Louisville Water Foundation.
