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  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
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    • Where We’re Working
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      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
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  • Work With Us
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News

Trick or Treatment photo gallery

October 28, 2019

More than 3,500 ghosts, witches, and superheroes attended Louisville Water’s Trick or Treatment 2019. It was held October 23 at…

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How do meter readers read my meter?

October 25, 2019

Louisville Water Manager of Metering Field Operations Megan Talley wants customers to know how meter readers read their water meters….

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Louisville Water issues $155.54 million in bonds

October 21, 2019

Louisville Water has secured funding to continue improvements in its water system. Last week, the company sold $155.54 million in…

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Trick or Treatment sweetens family fun at the Reservoir

October 18, 2019

Louisville Water’s annual Trick or Treatment event held at the Crescent Hill Reservoir and Gatehouse promises plenty of fun the…

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Happy 159th Birthday, Louisville Water!

October 16, 2019

In 1860, Louisville Water was the first public water supplier in Kentucky, providing water to 512 customers through 26 miles…

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Our scientists are monitoring river conditions

October 15, 2019

The hot and dry weather conditions mean it’s a busier time at Louisville Water’s treatment plants. The weather also changes…

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No water quality worries for IRONMAN athletes

October 11, 2019

The thousands of athletes ready to compete in IRONMAN Louisville have no need to worry about water quality when it…

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‘Quiet Giant’ entertained scores of visitors

October 8, 2019

A little rain didn’t scare visitors away from coming to see the ‘Quiet Giant’ on Sunday. Louisville Water completed two…

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Why does my water bill seem higher this month?

October 8, 2019

If your Louisville Water bill appears to be higher this month, there are a few factors that come into play….

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3rd Street turning two-way this week

October 6, 2019

Between Broadway and Muhammad Ali Boulevard, 3rd Street is scheduled to be converted to two-way traffic on Wed., Oct. 9….

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Louisville, KY 40202
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Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
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