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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
      • Rates
      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • Visit
      • Visit Us
      • Photo Policy
    • Explore
      • WaterWorks Museum
      • History
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      • Group Tours
  • Need Help?
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News

Splash from the Past: Louisville Local Remembers Crescent Hill Swimming Pool

July 30, 2025

When you think of Louisville Water, do you think of a swimming pool? Maybe not, but back in the early…

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Employee Profile: Dakotah DeRoche, Project Engineer

July 28, 2025

Worked at Louisville Water since 2022 Dakotah DeRoche is managing two high-profile projects that are having an impact on our…

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Backpack Boost with Day of Action

July 23, 2025

We’ll soon share the road with school buses and more drivers as tens of thousands of kids head back to…

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Foundation Supports Art, History, and Engineering Program for Young Students

July 21, 2025

A Louisville Water Foundation grant of $15,000 helped the Fund for the Arts provide the Form and Function Program for…

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Louisville Pure Tap®: Good for You, Good for our Planet!

July 16, 2025

Public health is at the core of what Louisville Water does every day. We produce an average of 131 million…

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Employee Profiles: Craig Wyatt, Plumber Leader (1999) Jason McGinty, Plumber Leader (2000)

July 14, 2025

“It went by really fast. It seems like I just started yesterday.” Plumber Leader Craig Wyatt walked through the doors…

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Tapper’s Big Adventure Comes to Life with Special Guests

July 9, 2025

Meet a Firefighter, Farmer, and Chef and Tour the Louisville Water Tower! It’s an iconic landmark for locals, but it’s…

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Louisville Water on Tap: Key Ingredient for Brewing & Hydrating

July 8, 2025

“I love Louisville Water. We have to have great water to make great beer. And Louisville has great water!” said…

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Learning the Importance of Hydration — One Bead at a Time

July 3, 2025

After several days of soaring temperatures and with another heat wave on the way, about two dozen students from kindergarten…

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Hydrate First-class Style and Travel with Louisville Pure Tap®!

July 2, 2025

Louisville Water and Louisville Muhammad Ali International Airport Expand Sustainability Partnership Nearly six million Americans are expected to fly over…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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