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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
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      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
      • Rates
      • Our Team
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      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • Visit
      • Visit Us
      • Photo Policy
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      • WaterWorks Museum
      • History
    • Learn
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      • Group Tours
  • Need Help?
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News

Librarians Checked out Our Educational Programs

August 20, 2025

JCPS librarians recently headed back to school with information on Louisville Water’s educational programs because our education and outreach team…

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Rengao Song Scholarship Supports Student’s Valuable Research

August 18, 2025

“Winning the Dr. Rengao Song Water Research Scholarship is both an incredible honor and a meaningful affirmation of my commitment…

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Lace Up and Leash Up for the Louisville Pure Tap 5K®!

August 14, 2025

It’s time to put your best foot (or paw) forward for the Louisville Pure Tap 5K®. The race moved up…

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Building Beds and Sweet Dreams for Local Children

August 13, 2025

Children in Louisville started a new school year last week. They’re getting back into their routines of waking up early,…

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A Brief Break for Drivers: River Road Fully Reopened during August

August 12, 2025

Louisville Water Pauses Work until September A welcomed sight for drivers along River Road- the road fully reopened August 8….

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Employee Profile: Kellie Bowman, Senior Human Resources Generalist

August 11, 2025

Worked at Louisville Water since 2017 For many new employees at Louisville Water, Senior Human Resources Generalist Kellie Bowman is…

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Heading Back to the Classroom with Pure Tap® Knowledge!

August 7, 2025

The alarm clock will soon ring much earlier, signaling the beginning of another school year. While teachers and students enjoyed…

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From Classroom to Career: 14 Students Making Summer Count at Louisville Water

August 6, 2025

As an employer of choice, Louisville Water is always looking for creative ways to enhance employee well-being. One of those…

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Opportunities Flow at Water Professionals Conference

August 4, 2025

When you’re fortunate to have high-quality drinking water flow fresh from the faucet every time you need it, you likely…

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Louisville Water Foundation’s Work Highlights Crucial Role of Water

August 1, 2025

2024 Foundation Report released Louisville Water firmly believes quality water is integral to a quality of life. That same belief…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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(502) 583-6610

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