Start, Stop or Transfer Service

New accounts are created for properties that already have water service. To open a new account or transfer an account to a different address, call us at (502) 583-6610.

• A $30 Service Activation Fee is required for all new services and transfers.
• A $100 Service Deposit may be required based on the customer’s Experian Utility Score.

The service deposit is credited to the water account when:

• A customer’s account is closed.
• A customer has paid their bill on time for three consecutive years.