A Legacy 165 Years In the Making

When the iconic Louisville Water Tower began pumping water to the city of Louisville on October 16, 1860, a legacy was born.

Today, 165 years later, that legacy lives on through Louisville Water Company employees. With just under 500 workers, Louisville Water provides high-quality drinking water to more than 1 million people throughout the service area.

From the metering and distribution workers at Allmond Avenue Distribution Center, to the water quality specialists, engineers, and maintenance workers at Crescent Hill and B.E. Payne treatment plants, and the customer service representatives, communications, accounting, administration, and executive leadership team at corporate headquarters, Louisville Water employees are proud to carry on a legacy 165 years in the making.

“What I enjoy the most is the family atmosphere. I’ve met so many great people and our management cares.” – Delinquent Accounts Associate Jocelyn Humphrey.

“I really enjoy being part of the leadership teams that are shaping Louisville Water’s future. The work we are doing today will pay dividends for years to come.” – Communications Consultant Vince Guenthner

“I enjoy meeting employees and getting to know them. I am very passionate about employees feeling included and psychologically safe enough to bring their authentic selves to work.” – Human Resources Coordinator Lorna Bille

“My job is rewarding and can be very mentally challenging. I’ve always loved maps, so working with them both schematically and realistically is super fun.” -Geographic Information System Technician Bryn Gregg

“When you like your working environment and the company you work for, it makes a big difference.” -System Administrator Erik Samaro

“To communicate well and put our customers first has been the best recipe for customer satisfaction. That’s what I love about my job.” – Supervisor of Cash Applications Benita Long

“I wholeheartedly enjoy working.” – Emergency Turner Jesse Jewell

“I love that what we do is so public health centric. All the stuff we do in the community, talking with customers, promoting things like hydration and handwashing, it’s really net positive across the board. The water just sells itself.” – Supervisor of Community Relations Kayla Hanak

“It’s a team effort to keep Louisville’s water running efficiently and I love that!” – Engineer Erica McFarlane

“I stayed this long because of (former Louisville Water president) John Huber and the appreciation he showed us as employees. I love what I do. I’m still on time to this day, never been late.” – Metering Specialist Terence Langford

“It’s a great company, which is evident in the many employees I’ve met who’ve been here for decades.”- Communications Specialist Thomas Pack

“It is rewarding to be a part of a project that you can feel has meaning to the community.” – Engineer Jacob M. Clark

“My grandfather worked here, my great-grandfather worked here, and then my dad worked here. I had a lot of family that worked here, so growing up, I always wanted to work here.” – Plumber Leader David Jared

“I love all the people I work with honestly. I feel like I’m lucky to be on a team of people here, like a family.”- Scientist Taylor Rosenhagen

“The best parts about my job are the people I report to. When you have bosses that respect you and your opinions, that respect is returned and there’s a work environment that is productive and enjoyable.” – Plant Maintenance Mechanic Israel Temple

“Louisville Water’s history is fascinating. I like the hunt for information. If I don’t know the answer, I go into the hunt to find it.” – Archive Specialist Jay Ferguson

“I love this job and the impact we can have on people’s lives.” – Customer Service Representative Tracy Queen

“I really love my job and it makes me happy when I see people drinking lots of Louisville Pure Tap®.” – Tapper

“I take pride in delivering safe, high-quality drinking water to the community, including my own family. It’s a meaningful connection between my work and my values.” – Manager of Business Systems Support Karam Yadav

“It’s incredibly satisfying to see a project come to life and to know that someone will now have access to clean running water for their home.” – Engineer Maciah Middleton

“My favorite part is going out, doing a job, especially when the water is off and then everybody’s coming outside excited that we’ve got their water back on. I think that’s the best satisfaction I get from doing my job.” – Plumber Leader Mon’Shea Harris

“The thing I enjoy most about my job is the feeling of accomplishment when our team solves a problem or overcomes a challenge.” – Director of Production Operations Scott Smith

“Everybody needs water. I feel proud. I’m proud to work for Louisville Water Company.” – Supervisor of Operations Devinn Tytus

“I love wearing the W. I love Louisville Water Company.”- Emergency Turner Toni Estes

“The people I work with (here) are some of the best I’ve ever worked with. I like the team culture we’ve built. We’re all committed to doing our best and supporting each other.” -Senior Application Developer Ed Hammerbeck