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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
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      • Quality
      • Rates
      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
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    • Visit Us
  • Need Help?
    • Get In Touch With Us
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News

Generator project is underway

April 16, 2018

If you have driven or walked by the Crescent Hill Treatment Plant, you have definitely seen evidence of Louisville Water’s…

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Going to a Derby event? You might see Louisville Water there!

April 13, 2018

Whether it’s setting up water stops at the Marathon/miniMarathon races or providing water to the horses trotting in the Pegasus…

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No impact seen from December chemical spill at B.E. Payne Plant

April 12, 2018

Louisville Water Director of Water Quality & Research Dr. Rengao Song reported that no impact has been observed at the…

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Annual water quality report released

April 10, 2018

During April, May and June, Louisville Water Company customers will receive a link on their bill to the Annual Quality…

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Help stop the spread of Hepatitis A

April 3, 2018

Joining the local fight against Hepatitis A — which can spread despite the use of alcohol-based hand sanitizers — Louisville…

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New education program explores our area’s water cycle

March 29, 2018

Thirty St. Francis School sixth graders were the first students to participate in a new education program offered this month…

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New sign highlights our role in bourbon industry

March 23, 2018

A sign installed in December at 104 West Main Street pays homage to Louisville Water’s history and its critical role…

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Mellwood Avenue: ‘A Delightful Drive’

March 13, 2018

By Jay Ferguson, Louisville Water Museum Specialist Having been surpassed by River Road and I-71, Mellwood Avenue is no longer…

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Restorations hampered by weather and high number of main breaks

March 13, 2018

The month of January was a challenge for Louisville Water crews. With 238 main breaks reported, the crews did not…

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Generator project to begin at Crescent Hill plant

March 7, 2018

Louisville Water is starting work on the standby generator project that was proposed over two years ago. The Crescent Hill…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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Accessibility | Data Policy