Louisville Water Company Logo
Emergency Icon Report Problem
Globe Icon - Translate this page Translate
Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
      • UPS Airline Crash – Frequently Asked Questions
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
      • Rates
      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • Visit
      • Visit Us
      • Photo Policy
    • Explore
      • WaterWorks Museum
      • History
    • Learn
      • Field Trips
      • Group Tours
  • Need Help?
    • Get In Touch With Us
Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
      • UPS Airline Crash – Frequently Asked Questions
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
      • Rates
      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • Visit
      • Visit Us
      • Photo Policy
    • Explore
      • WaterWorks Museum
      • History
    • Learn
      • Field Trips
      • Group Tours
  • Need Help?
    • Get In Touch With Us
Translate

Access the New Pure Connect Experience

All you need to do is reset your password upon logging in for the first time.

Login

Home / News / Archives for Scott Hafling

  • All Categories
  • Awards
  • Construction
  • Economic Development
  • Education & Outreach
  • Employees
  • General
  • History
  • Home Protection
  • In The News
  • Industry News
  • Louisville Water Foundation
  • Louisville Water Tower
  • One Water Partnership
  • Partnerships
  • Pure Connect
  • Pure Tap
  • Summer Helper program
  • Uncategorized
  • Water Grows KY
  • Water Quality

Author: Scott Hafling

Celebrating Employees’ Years of Service

November 13, 2025

Louisville Water recently honored nearly 60 employees during the company’s 2025 Service Awards presentation. Communications & Community Relations Director Channa…

Read More

Treasured Tradition of Honoring Veterans

November 11, 2025

Every year on November 11, we honor all those who have served or are serving our country. Veterans Day often…

Read More

Teamwork Shines in Commitment to Public Health

November 10, 2025

The crash of UPS Flight 2976 will be one of those nights where most everyone in our community will remember…

Read More

Oh, the Things You’ll See and Learn!

November 7, 2025

“I thought it was like a fancy mansion or hotel!” Asa exclaimed. The first grader finally got a chance to…

Read More

Ensuring Quality and Delivering Support

November 6, 2025

Like many of you, we’re still trying to grasp the tragic events that unfolded near Louisville Muhammad Ali International Airport…

Read More

Louisville Water Partners with Local Artist to Release Special 165th Anniversary Print

November 4, 2025

Community is integral to Louisville Water’s history. Founders Theodore Scowden and Charles Hermany dreamed of Louisville Water Tower and the…

Read More

Employee Profile: Doug Emily, Garage Master Mechanic (USMC veteran)

November 3, 2025

Worked at Louisville Water since 2020 With such a large fleet, you can probably imagine Louisville Water’s garage keeps a…

Read More

Two Cities, One Mission: How Louisville & Tokyo Built Legacies of Clean Water

October 30, 2025

By: Hayley Robb Price Japan was a trip my husband always wanted to take. So, we booked a plane ticket…

Read More

Louisville Water VP Inducted into Hall of Fame

October 28, 2025

Louisville Water Vice President of Communications Kelley Dearing Smith can now add “Hall of Fame” to her growing list of…

Read More

Large Donation Fuels Partnership & Lifesaving Training

October 27, 2025

“It’s a partnership and it’s been that way for as long as I can remember,” Major Nate Ingersoll said about…

Read More

Posts pagination

1 2 … 48 Next
ornamental curve image
LWC Logo Sign Up For Our Newsletter
LinkedIn Logo Twitter Logo Facebook Logo Instagram Logo Youtube Logo

Visit Us


Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

Contact Us


View our Helpdesk

(502) 583-6610

(888) 535-6262 (Toll Free)

Monday-Friday, 8 a.m. – 6 p.m.

Work With Us


View Job Openings
  • Customer Service
  • Your Water
  • Construction Projects
  • Work With Us
  • About Us
  • Louisville Water Tower
  • Need Help
  • Get In Touch With Us

©2025 Louisville Water Company. All rights reserved.

| Privacy Statement | Accessibility

©2025 Louisville Water Company. All rights reserved.

Privacy Statement | Terms of Use
Accessibility | Data Policy
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}