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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
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      • Our Culture
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      • Contractor Prequalification
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      • Monthly Expenditure Reports
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      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
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News

Kentucky Cabinet of Economic Development Gets a Taste of How Water Grows KY

May 11, 2022

With $11.2 billion in recent economic development announcements, water is key to growing Kentucky’s economy. Louisville Water Company shared this…

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Meet Louisville Water Tower Park’s Megan Jones

May 11, 2022

On #WomenWednesday we’re giving a shout out to Louisville Water Tower Park’s very own Megan Jones! Since July 2017, she’s…

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Blessings in a Backpack fills kids with Derby joy

May 11, 2022

Kids at Engelhard Elementary School experienced the excitement of Derby on a smaller scale. The Unbridled Charitable Foundation created an…

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One Water Partnership honors Louisville Water, Louisville MSD employees with inaugural award

May 9, 2022

A new employee recognition program to honor the partnership between Louisville Water and Louisville MSD was launched by Mayor Greg…

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Louisville Water Begins Final Phase of Frankfort Avenue Project

May 9, 2022

Current work includes neighborhood improvements This month, Louisville Water Company starts the second phase of a one-year project to replace…

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Employee profile: Five questions for Vince Guenthner

May 5, 2022

It’s Drinking Water Week, which is a good time to share a profile of Vince Guenthner because he has helped shape…

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Harbor House spreads the word about our water quality

May 4, 2022

Louisville’s drinking water is safe, and Suzanne Collins is helping spread the word. The 45-year-old Harbor House employee carefully pulls…

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Louisville Water-led coalition secures $35 million in state funding

May 3, 2022

Louisville Water formed a coalition to support regional water system improvements and secure a $35 million appropriation in Kentucky’s budget…

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Louisville Pure Tap™ tops the class once again for quality

May 3, 2022

Louisville Water gets A+ for drinking water quality in 2021 Annual Water Quality Report Every day, Louisville Water Company produces…

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We’ve been getting ready for Derby for weeks

May 2, 2022

The Kentucky Derby is a community-wide celebration. Getting ready for it is a company-wide endeavor at Louisville Water. From checking…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 1 p.m. & 1:30 – 4 p.m.

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