Employee Profile: Laura Clay, Learning and Development Specialist

Worked at Louisville Water since 2019

As a Learning and Development Specialist at Louisville Water, Laura Clay wears many hats. Her primary responsibility is supporting employees via training and leadership classes.

“From developing training content, leading classes virtually and in-person to supporting the onboarding and orientation of new employees, I feel like I do a little bit of everything. I have also become the sole administrator for our performance management system (Taleo) which involves tracking employee goals and year-end reviews, managing user accounts, troubleshooting issues and a lot of patience,” she said. “(Vice President of Human Resources) Terrence Spence once referred to me jokingly as the ‘IT guy’ of the HR department after helping him troubleshoot his Taleo challenges. There is always something new to learn and problems to solve, and I like that.”

Clay juggles a lot from day to day, but she said she’s enjoyed the past four years at Louisville Water.

“What I love most about my job is being able to support our amazing employees. I believe we are the unsung heroes of our city, ensuring that everyone is not only provided with a life-sustaining resource, but an award-winning one at that. It fills me with pride,” she said.

For someone considering a career in her field, Clay gave the following advice:

“Never stop learning and having a natural curiosity. I have been doing this for over 12 years now and I am always learning something new and growing in my profession. That might be part of why I enjoy wearing so many hats,” she said.

When she’s not leading a training class or creating learning modules, Clay enjoys creating new memories with her family.

“In my spare time, I enjoy spending time with my husband, Chris, and our 9-year-old son, Garand. We love being outdoors: riding bikes, playing games, hiking, throwing a ball to our pup, Tucker, or simply hanging out with the great friends we’ve made in our little neighborhood. And when I get the chance, I like to hop on the back of my hubby’s motorcycle for some “wind therapy.”