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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Crescent Hill Water Treatment Plant Infrastructure Upgrades
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
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      • Our Culture
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      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
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      • Small Business Equity Program
      • Bid Results
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      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
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News

Customer service reps featured on Urban Lifestylez

August 10, 2020

Customer Service Representatives Shenita Hutchings and Michelle Jones were recently featured on Urban Lifestylez, a local TV show that profiles…

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Steam Exchange includes Louisville pure tap® bottles in science kits

August 7, 2020

The summer of 2020 may be unlike any other, but the Steam Exchange is helping stave off boredom and foster…

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Bride’s fairy-tale dreams come true at Louisville Water Tower

August 5, 2020

When college sweethearts Sarah Debnekoff and Pat DiSalvio started planning their wedding two years ago, they never imagined masks would…

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Six ways to keep hydrated this summer

August 4, 2020

Summer is here, and the hotter it gets, the more water your body needs. But the key to hydration is…

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Broken water main provides downtown lunchtime distraction

August 4, 2020

A broken water main spewed water high into the air Tuesday afternoon at a busy downtown Louisville intersection. The break…

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Supporting water access and education

August 3, 2020

Water is a proud promise, a promise to the people.” — Teziah, age 15 That’s just one example of student…

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WaterStep Board welcomes Louisville Water’s Shannon Tivitt

July 29, 2020

For the past year, Shannon Tivitt has worked as the project liaison director for One Water, a partnership between Louisville…

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Board of Water Works adds new members

July 22, 2020

The Board of Water Works (BOWW) recently added three new members: Jennifer Fust-Rutherford, Greg Dearing, and William E. Summers IV….

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Louisville Water partners with students making a difference

July 15, 2020

University of Louisville sophomore Karthik Kalvakuri has big plans.  In addition to his rigorous academic schedule as a pre-med student,…

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A milestone in maintaining great water quality

July 14, 2020

Louisville’s drinking water is connected to the quality of life in Louisville, and today Louisville Water Company announced an important…

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Corporate Office:
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Louisville, KY 40202
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Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
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