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Here’s why your Louisville Water bill may seem higher this summer
…leak at home. When customers have a high bill because of a leak in Louisville Water’s pipes, they receive a 100 percent adjustment on their bill. The company may offer…
Employee Profile: Trisha Griffin
…Joey Sivado, to make sure the work gets done. I also assist the Call Center by processing their miscellaneous adjustments. How has your job changed as Louisville Water copes with…
It’s National Fix a Leak Week
…100 percent adjustment on their bill, but the company may offer a partial adjustment even if the leak is in the customer’s plumbing. More information about leaks and about Fix…
Great water is good for business
…our requirements. The Louisville Water Company will be able to supply relatively softer water which we believe may lessen the adjustment process.” Taste — “Although it is subjective, we think…
Employee Profile: Dr. Eric Zhu
…drinking water treatment. Like many Louisville Water employees, he has had to make some adjustments to the way he works during the past few months. “The COVID-19 crisis certainly has…
Employee Profile: Angela Garnett
…customers stay connected. Garnett will often review an account if a customer requests an adjustment, or eligibility if a customer requests a payment arrangement. When she’s not working, she enjoys…
Louisville Water Responds to COVID-19 Crisis
…IT team takes extra precautions as employees prepare to begin working remotely. While we are making the necessary adjustments needed to keep staff and customers safe, we remain committed to…
Aiming for Success and No Stress!
…was a little bit stressful for me. It was not as fun for me for the first couple of months,” he shared. On top of all the other adjustments that…