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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
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      • Quality
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      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • Visit
      • Visit Us
      • Photo Policy
    • Explore
      • WaterWorks Museum
      • History
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      • Group Tours
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News

Foundation’s grants help more than 600 families

August 20, 2018

A mid-year report of the Louisville Water Foundation’s Customer Assistance Program (CAP) showed that so far this year 608 families…

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Carpool Karaoke with Dawne Gee!

August 15, 2018

Producing our own version of Carpool Karaoke is one of the many ways that Louisville Water has celebrated pure tap’s…

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Can You Top the Tap, At Least in Song?

August 10, 2018

In 1997, we decided our tap water was so good it deserved its own name, so we did just that…

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Louisville Water Company helps rebuilt convention center take sustainable approach to hydration

August 6, 2018

Visitors to the updated, expanded Kentucky International Convention Center (KICC) experienced a new approach to delivering drinking water as a…

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Using your outside faucet? Protect your drinking water with a simple device

August 1, 2018

Many people pick up a weed and fertilizer treatment from a local home center store and hook it up to…

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Why is there a robot in that water main?

July 24, 2018

Today, crews tracked a six-foot long robotic device inside a large water main that was filled with water. The process…

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Kitten trapped in fire hydrant rescued by Louisville Water and Metro Animal Services workers

July 24, 2018

Louisville Water employees Chad Harper and Jimmy Stone spend their days helping to maintain the company’s 24,000 public fire hydrants….

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Louisville Water helps with Broadway sewer collapse

July 23, 2018

Crews from Louisville Water Company are working with Louisville MSD crews as they repair the 152-year-old brick sewer line that caved…

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How to flush your water lines

July 22, 2018

Flushing your water lines daily helps you maintain water quality in your home. How, you ask, do you flush your…

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Precautionary boil water advisory LIFTED

July 21, 2018

The precautionary boil water advisory issued for the Lyndon, St. Matthews and New LaGrange areas has been LIFTED. If you…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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