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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
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      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
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      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
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      • Quality
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  • Louisville Water Tower
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  • Need Help?
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News

Filtering through ‘No Water’ Calls

January 24, 2025

The long stretch of days where we never climb above freezing appears to be fading, for now. Hundreds of calls…

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Louisville Water Levels Up During Extreme Cold

January 23, 2025

Eighty-eight years ago this week, Louisville Water faced unprecedented challenges caused by the 1937 flood which finally crested on January…

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Investments with a Focus on Reliability and Growth

January 22, 2025

Over the next five years, Louisville Water projects to spend $730 million on capital projects, with $200 million allotted in…

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Louisville Water Thrives Under Pressure (Literally!)

January 21, 2025

Every industry experiences unpredictable challenges. Some, maybe more than others. Water utilities rely on ever-changing rivers and streams to do…

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Century-long Commitment of Supporting Firefighters

January 17, 2025

Brutal cold temperatures have gripped the area for weeks and you can bet many people are turning up the thermostat,…

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Navigating Curveballs in Winter Weather

January 14, 2025

Working outside in winter weather brings the obvious challenges of extreme cold, snow, and ice. Sometimes those factors can present…

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Employee Profile: Devinn Tytus, Distribution Planning Associate

January 13, 2025

Worked at Louisville Water since 2021 What might give some people anxiety is what fuels Devinn Tytus, one of Louisville…

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Louisville Water Prepared for Winter Storm’s Encore

January 10, 2025

Mother Nature reminded us loud and clear that winter is just getting started when it dumped 10 inches of snow…

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H2knOw: The Science Behind Water Temperature and Main Breaks

January 7, 2025

It’s common to hear people blame a spike in water main breaks during the winter months on the colder temperatures….

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Weathering the Winter Storm

January 6, 2025

Five days into the new year, a winter storm blanketed our area. Louisville Water Plumber Leader Charlie Switzer and his…

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Corporate Office:
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Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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Privacy Statement | Terms of Use
Accessibility | Data Policy