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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
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      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
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      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
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      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
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      • Quality
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      • Bourbon & Brew
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  • Louisville Water Tower
    • Visit
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News

What Goes Into a Race Water Stop?

April 26, 2018

There’s more to a water stop then filling up cups. Learn about what it takes to keep thousands hydrated. Hours before…

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Why is the fire hydrant running water?

April 26, 2018

When you see a fire hydrant running water, you might think someone opened it by accident or it’s broken. But…

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Louisville Water is committed to community service

April 19, 2018

Mayor Greg Fischer’s annual “Give A Day” week of service began Sat., Apr. 14 and lasts through Sun., Apr. 22….

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Generator project is underway

April 16, 2018

If you have driven or walked by the Crescent Hill Treatment Plant, you have definitely seen evidence of Louisville Water’s…

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Going to a Derby event? You might see Louisville Water there!

April 13, 2018

Whether it’s setting up water stops at the Marathon/miniMarathon races or providing water to the horses trotting in the Pegasus…

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No impact seen from December chemical spill at B.E. Payne Plant

April 12, 2018

Louisville Water Director of Water Quality & Research Dr. Rengao Song reported that no impact has been observed at the…

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Annual water quality report released

April 10, 2018

During April, May and June, Louisville Water Company customers will receive a link on their bill to the Annual Quality…

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Help stop the spread of Hepatitis A

April 3, 2018

Joining the local fight against Hepatitis A — which can spread despite the use of alcohol-based hand sanitizers — Louisville…

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New education program explores our area’s water cycle

March 29, 2018

Thirty St. Francis School sixth graders were the first students to participate in a new education program offered this month…

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New sign highlights our role in bourbon industry

March 23, 2018

A sign installed in December at 104 West Main Street pays homage to Louisville Water’s history and its critical role…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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(888) 535-6262 (Toll Free)

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