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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
      • Understanding Your Bill
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
    • Careers
      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
    • Bid Opportunities
      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
    • Specifications
      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
  • About Us
    • Leadership & Governance
      • Executive Leadership
      • Board of Water Works
      • Annual Report
      • Strategic Plan
      • One Water Partnership
    • Economic Development
      • Service Area
      • Quality
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      • Our Team
      • Water Grows KY
      • Bourbon & Brew
    • History of Great Water
    • Louisville Water Foundation
  • Louisville Water Tower
    • Visit
      • Visit Us
      • Photo Policy
    • Explore
      • WaterWorks Museum
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      • Group Tours
  • Need Help?
    • Get In Touch With Us
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News

Does rain affect water treatment?

June 23, 2021

Louisville Water Scientist Roger Tucker explains the impact of rain on the production of Louisville Pure Tap®: Heavy rains cause…

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Louisville Water employees to return to office, company offers tips for other businesses

June 22, 2021

Louisville Water Company is planning for its remote workers to return to the office on July 19. While many employees…

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Louisville Water-sponsored athlete is Tokyo bound

June 21, 2021

Earlier this month, Louisville Water announced the sponsorship of two swimmers as they trained for a spot on Team USA. After a…

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Louisville Water to institute Juneteenth as company holiday

June 16, 2021

Louisville Water Company has been a community asset for more than 160 years and recognizes that as a major contributor…

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Employee Profile: Customer Service Email Representative Jocelyn Humphrey

June 16, 2021

As a Customer Service Email Representative, Jocelyn Humphrey is responsible for handling correspondence from Louisville Water customers. When customers reach…

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Scientist helps EPA validate test method

June 15, 2021

Louisville Water Scientist Taylor Rosenhagen helped the Environmental Protection Agency (EPA) perform a validation study for one of its test…

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Repair uncovers 130-year-old pipe

June 14, 2021

Repairing a joint leak on Oak Street, Plumber Leader Shawn Shaw recently uncovered a 48-inch water main manufactured in 1891….

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Celebrating water with the Louisville Free Public Library

June 9, 2021

Louisville Water has partnered with the Louisville Free Public Library for two exciting community events. Louisville Water is proud to…

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Louisville Pure Tap™ celebrates National Garden Week

June 8, 2021

The flowers are in bloom and tomatoes are just starting to grow on the vine. It’s almost summertime, and Louisville…

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Old No. 3 — The phenomenal Hermany Leavitt engine

June 7, 2021

By Jay Ferguson, Louisville Water Museum Specialist About 60 years ago, the “Old No. 3” steam pumping engine, better known…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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