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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
      • Drops of Kindness / Bill Assistance
      • Rates & Service Rules
    • Service Requests
      • Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
      • Cold Weather Tips
    • Frequently Asked Questions
      • Get In Touch With Us
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Troubleshoot Your Water
      • Cross Connection Control
      • Fire Hydrant Flushing
      • Riverbank Filtration
      • PFAS
      • Understanding Boil Water Advisories
    • Lead Awareness
      • Service Line Inventory
      • Lead Replacement Program
      • Minimize Your Risk
      • Flushing Your Water Lines
      • Request Lead Test Kit
    • Louisville Pure Tap®
      • Pure Tap On the Go
      • Pure Tap For a Healthy Lifestyle
      • Pure Tap Around Town
      • Made With Pure Tap
    • Educational Resources
      • Teacher/Classroom
      • Community Education
      • Tapper’s Big Adventure
  • Construction Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
  • Work With Us
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      • Culture
      • Job Openings
    • Procurement
      • Contractor Prequalification
      • Architecture & Engineering
      • Monthly Expenditure Reports
      • Procurement Resources
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      • Supplier Diversity
      • Small Business Equity Program
      • Bid Results
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      • 4″ – 20″ Pipeline Materials Specifications
      • Water Main Extension Application
      • Technical Specification & Standard Drawings for Pipeline Construction 2022
      • Distribution Extension Contact Information
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      • Board of Water Works
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      • One Water Partnership
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Author: Michelle Stevens

Employee Profile: Human Resources Professional Diann Livingston

June 23, 2021

Senior Human Resources Generalist Diann Livingston will retire from Louisville Water on June 30. How long have you worked for…

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Louisville Water employees to return to office, company offers tips for other businesses

June 22, 2021

Louisville Water Company is planning for its remote workers to return to the office on July 19. While many employees…

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Louisville Water to institute Juneteenth as company holiday

June 16, 2021

Louisville Water Company has been a community asset for more than 160 years and recognizes that as a major contributor…

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Olympic hopefuls fueled with Louisville Pure Tap™

June 1, 2021

Kelsi Dahlia and Zach Harting spend a lot of time around water. The former University of Louisville swimmers are training…

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Beat the heat: Fill your pool fast!

May 27, 2021

Summer is here, and for many that means spending time outdoors – grilling, biking, and taking a dip in the…

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Celebrating water with the Louisville Free Public Library

May 24, 2021

Louisville Water has partnered with the Louisville Free Public Library for two exciting community events. Louisville Water is proud to…

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Why we told our Pure Tap story

May 7, 2021

In the mid-1990s, Louisville Water started getting called from concerned customers about our tap water. We were told countless stories…

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The evolution of Louisville Pure Tap™

May 6, 2021

As Louisville Water looks to the future with a refreshed Louisville Pure Tap™ logo, let’s take a look back at…

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A ‘refreshed’ look for Louisville Pure Tap™

May 4, 2021

There’s a story in every glass of water: the science, engineering, quality, and the people who produce the product. In…

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Louisville Water scores an excellent report card

May 3, 2021

Year after year, Louisville Water Company produces some of the best drinking water in the United States. Now customers can…

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Corporate Office:
550 South Third Street
Louisville, KY 40202
Monday-Friday, 8 a.m. – 4:30 p.m.

Satellite Office:
634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. – 4 p.m.

Closed for lunch from 1 – 1:30 p.m.

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Privacy Statement | Terms of Use
Accessibility | Data Policy